Terms & Conditions

Last Updated: September 2026

Welcome to the website of DYUMNIK GROUP. These Terms & Conditions govern your use of our website and the purchase of products through our online platform.

By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website.

1. About the Website

This website is operated for providing information about and selling fragrance products offered by DYUMNIK GROUP.

Our product range includes fragrances inspired by Indian devotional traditions, including Bel Patra & Bhimseni Camphor, Rose, Chandan, White Oudh and Vrindavan Phool/Mogra.

2. Product Information

We make reasonable efforts to ensure that product names, descriptions, fragrance information, images and other product details displayed on the website are accurate.

However, fragrance perception can vary from person to person. Product images and descriptions are provided to help customers understand the product and its intended use.

Minor differences in appearance, packaging or other non-essential product characteristics may occur.

3. Fragrance Products

Our products are designed as air fragrances and room fresheners for suitable spaces such as Mandirs, Pooja Rooms, homes, offices and other recommended areas.

Customers should read and follow the instructions and precautions provided with each product before use.

4. Safe Use of Products

Our fragrance sprays are intended for room use only.

Customers should:

• Avoid contact with eyes and skin

• Keep products away from children

• Keep products away from open flames

• Avoid direct spraying onto polished idol surfaces

• Avoid direct spraying onto delicate fabrics where specified

• Use the product according to the instructions provided

These precautions are particularly important for products such as White Oudh, Tirumala Chandan and Shri Vrindavan Flower.

5. Pricing

Product prices displayed on the website are subject to change without prior notice.

The price applicable to an order will generally be the price displayed at the time the customer places the order, subject to correction of any genuine technical, typographical or pricing error.

6. Orders

Placing an order through the website constitutes a request to purchase the selected product.

DYUMNIK GROUP reserves the right to accept, decline or cancel an order in circumstances such as product unavailability, pricing or technical errors, suspected misuse or other legitimate business reasons.

If an order is cancelled by us after payment has been received, any eligible refund will be handled according to the applicable refund process.

7. Payment

Customers are responsible for providing accurate information required for completing a purchase.

Where payment is processed through a third-party payment service, the transaction may also be subject to that provider’s terms and conditions.

8. Shipping & Delivery

Orders are delivered to the shipping address provided by the customer.

Delivery times may vary based on destination, logistics availability and circumstances outside our reasonable control. Customers are responsible for providing a correct and complete delivery address.

For more information, please refer to our Shipping & Delivery Policy.

9. Cancellation, Returns & Refunds

Order cancellations, returns, replacements and refunds are governed by our Cancellation & Refund Policy.

Customers should review that policy before placing an order.

10. Intellectual Property

Unless otherwise stated, the content available on this website, including text, product descriptions, graphics, logos, branding, photographs, designs and other materials, belongs to or is used by DYUMNIK GROUP with appropriate rights.

Such content may not be copied, reproduced, modified, distributed or commercially used without appropriate permission.

11. Website Use

You agree to use this website only for lawful purposes.

You must not:

• Attempt to gain unauthorised access to the website

• Interfere with website functionality

• Introduce malicious software or harmful code

• Misuse website content

• Use the website for fraudulent or unlawful activities

• Submit false or misleading information

12. Third-Party Services

The website may use third-party services for functions such as payment processing, delivery, analytics, communication or other operational purposes.

Use of such services may be subject to the respective third party’s terms and policies.

13. Limitation of Liability

DYUMNIK GROUP makes reasonable efforts to provide accurate product information and maintain website availability.

However, we do not guarantee that the website will always be uninterrupted, error-free or available without technical issues.

To the extent permitted by applicable law, DYUMNIK GROUP shall not be responsible for losses arising from circumstances beyond its reasonable control, including technical interruptions, third-party service failures or delivery delays.

14. Product Usage Responsibility

Customers are responsible for using products appropriately and following the instructions and precautions provided with them.

DYUMNIK GROUP shall not be responsible for issues arising from improper use, misuse, negligence or failure to follow product safety instructions.

15. Changes to Terms

DYUMNIK GROUP may update these Terms & Conditions from time to time.

Changes will become effective when the revised Terms & Conditions are published on the website. Customers are encouraged to review this page periodically.

16. Governing Terms

These Terms & Conditions shall be interpreted in accordance with the applicable laws of India.

Any dispute arising in connection with the website, products or these terms shall be subject to the applicable legal jurisdiction.

17. Contact Us

For questions regarding these Terms & Conditions, orders or our products, please contact DYUMNIK GROUP through the contact information provided on our website.

DYUMNIK GROUP
Building No./Flat No. 8/145, Lal Darwaja, Moti Katra,
Agra, Uttar Pradesh – 282003, India.