Privacy Policy

Last Updated: September 2026

At DYUMNIK GROUP, we respect the privacy of visitors and customers using our website. This Privacy Policy explains how information may be collected, used and handled when you browse our website, contact us or place an order.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We May Collect

Depending on how you interact with our website, we may collect information that you voluntarily provide, such as:

• Name

• Mobile number

• Email address

• Billing information

• Shipping/delivery address

• Order details

• Information provided while contacting customer support

• Other information necessary to process your request or order

2. Information Related to Orders

When you place an order, certain information is required to process and fulfil the order.

This may include your name, contact information, delivery address and order details. Such information may be used for order confirmation, processing, shipping, delivery and customer support.

3. How We Use Your Information

Information collected through our website may be used to:

• Process and fulfil orders

• Communicate with customers about orders

• Provide customer support

• Respond to enquiries

• Improve our website and services

• Maintain records of transactions

• Prevent misuse or unauthorised activity

• Comply with applicable legal or regulatory requirements

• Provide information about products or services where permitted

4. Website Usage Information

When you visit our website, certain technical or usage information may be collected automatically by the website or the services supporting it.

This may include information such as browser type, device information, general usage activity and website interaction data.

Such information may be used to understand website performance, improve functionality and provide a better user experience.

5. Cookies

Our website may use cookies or similar technologies to improve website functionality and user experience.

Cookies may help the website remember certain preferences, understand website usage and support essential website functions.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Sharing of Information

DYUMNIK GROUP does not intend to sell customers’ personal information as a product.

Information may be shared with service providers or partners where reasonably necessary to operate the website, process orders, arrange delivery, process payments, provide technical services or fulfil other legitimate business requirements.

Such sharing will be limited to what is reasonably necessary for the relevant purpose.

7. Payment Information

Where online payment services are used, payment transactions may be handled by the applicable payment service provider.

DYUMNIK GROUP may receive transaction-related information necessary to confirm and manage an order, while payment details may be processed by the relevant payment provider according to its own privacy and security practices.

8. Data Security

We take reasonable steps to protect information handled through our website against unauthorised access, misuse or disclosure.

However, no internet-based system can be guaranteed to be completely secure. Customers should therefore also take reasonable precautions while using online services.

9. Third-Party Websites

Our website may contain links or integrations that lead to third-party websites or services.

DYUMNIK GROUP is not responsible for the privacy practices, content or security policies of third-party websites. Customers are encouraged to review the privacy policies of those services separately.

10. Children’s Privacy

Our website and products are not intended to encourage children to independently place orders or provide personal information.

We request that parents or guardians supervise children’s use of online shopping services.

11. Data Retention

We may retain relevant information for as long as reasonably necessary for order processing, customer service, business records, legal obligations, dispute resolution and other legitimate purposes.

12. Your Choices

You may contact DYUMNIK GROUP regarding questions about personal information that you have provided to us.

Where applicable, we will consider reasonable requests relating to access, correction or deletion of personal information, subject to legal, operational and record-keeping requirements.

13. Changes to This Privacy Policy

DYUMNIK GROUP may update this Privacy Policy from time to time to reflect changes in our website, services or applicable requirements.

Any revised policy will be published on this page with an updated revision date.

14. Contact Us

For privacy-related questions or concerns, please contact DYUMNIK GROUP through the contact information available on our website.

DYUMNIK GROUP
Building No./Flat No. 8/145, Lal Darwaja, Moti Katra,
Agra, Uttar Pradesh – 282003, India.